You will Never Regret Being Kind
"The really fantastic thing about kindness - is that it's free...it can't hurt you or anyone else." - This was a statement from Lady Gaga at at Conference in China with the Dalai Lama in 2016.
She goes on to talk about how kindness is cheap and yet the result is priceless.
Now, disclaimer, I am not usually watching videos of Lady Gaga chatting with the Dalai Lama, but it was one of those videos that popped up on Facebook. Her outlook on kindness is something that is a good reminder in a world filled with violent stories across the globe that we hear about online, and across the media, all the way down to the traumas, we and people in our lives have suffered or are currently suffering.
None of us come out of this life unscathed, and when you spend your working day dealing more often than not with people, you come across peoples stories. And question I've been pondering is, how do we strive to treat real people - with kindness.
One of my mandates that I set at the beginning of the year was to demonstrate compassion and kindness through all interactions. We come across so many people that we speak to and interact with day in and day out, that we never want to forget that people are in their own story, their own struggle, their own journey. People need people. The most free and beautiful thing we can give to humanity is kindness.
We can't all be Oprah and give people free cars and money "You get a car and you get a car...". That would be nice, but really it's in the daily small things where we can see our own attitudes change as we pursue being kinder to our fellow man.
How do you treat the waitress when she forgets your drink? How do you react whens someone cuts you off in traffic? How do you act towards the person you like the least? This will show you the level of which you can be kind.
I hope that as a company, we will be known for demonstrating kindness to every client and person we meet. We want to be more than a company of policy, but a company of integrity and character. One that sees the person inside the "client". One that sees a person behind the keys.